Shipping Policy

Shipping

Last updated: November 8, 2026

We ship from our fulfilment partner to the United States, Canada, the United Kingdom and the European Union. Exact cost and delivery estimate are calculated at checkout before you pay.

Processing time

Orders are packed within 1–2 business days. You’ll get a tracking number by email as soon as the parcel is handed to the carrier.

Delivery estimates

  • United States: 7–12 business days after dispatch.
  • Canada: 8–14 business days.
  • United Kingdom & EU: 8–15 business days.
  • These are estimates from our carrier, not guarantees. Customs processing can add time and is outside our control.

Cost

Shipping is calculated live at checkout by destination and weight. Orders over the free-shipping threshold shown in the cart ship free. We don’t inflate the item price to hide shipping cost — the two lines are separate.

Tracking

Every order is tracked. If tracking hasn’t updated for 10 business days, contact us and we’ll open a carrier investigation and, if needed, send a replacement.

Customs & duties

Import duties and taxes are set by your country and are the buyer’s responsibility unless your checkout explicitly collected them. We declare accurate values — we won’t mark a parcel as a gift.

Addresses

Please double-check the address at checkout. If a parcel is returned to us as undeliverable, we’ll contact you; reshipping costs are the buyer’s.